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Let's make
something great.
Have a question about an order, product, shipping, returns, or a custom piece? Our team is ready to help.
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Connected globally.
Crafted with purpose.
Alfa Cutlery operates across production and customer-facing locations to support customers internationally.
Wazirabad
Pakistan
Halifax
United Kingdom
Texas
United States
Looking for a quick answer?
Shipping Information
Learn about our made-to-order production times, dispatch and estimated delivery windows.
View Shipping Policy →Returns & Refunds
Review our 14-day return policy, eligibility requirements and refund process.
View Returns Policy →Before you message us.
Here are some of the questions customers ask most often.
Our products are made to order. Production generally takes 7–12 business days, followed by approximately 7–10 business days for shipping after dispatch.
Yes. Select “Custom / Made-to-Order” when contacting us and describe your requirements, preferred design and any relevant details.
Email us at info@alfacutlery.com and include your order number whenever possible.
Our return request period is 14 days from receipt, subject to the eligibility requirements in our Returns & Refunds Policy.
Our production unit is located in Wazirabad, Pakistan. We also have offices in Halifax, UK and Texas, USA.
Have something in mind?
Tell us what you need. Whether it's an order question, product enquiry or custom request, we're here to help.
info@alfacutlery.comContact Alfa Cutlery
